A Big Cove home took straight-line wind damage during a severe Tennessee Valley spring storm — multiple shingle slopes lifted, ridge cap displaced, and active leak in the master bedroom ceiling. We tarped within 4 hours of the call, documented for insurance, and delivered full restoration once the claim approved.
The Problem
Active interior leak after 70+ MPH straight-line wind event. Multiple shingles lifted/missing on south and west slopes. Ridge cap displaced.
Conditions
Severe Tennessee Valley spring storm with EF-0 rated straight-line wind gusts confirmed in the zip code by the National Weather Service Huntsville office.
Project Scope
- Same-day emergency tarp (4 hr response)
- Full damage documentation with photos and diagrams
- Meet insurance adjuster on the roof
- Re-inspect to ensure full scope captured
- Complete south and west slope replacement
- Replace entire ridge cap
- Replace 4 pipe boots showing hail strikes
- Code upgrade to ridge ventilation
Materials Used
| Shingles | GAF Timberline HDZ — Pewter Gray (color match) |
| Ridge cap | GAF TimberTex |
| Ice/Water Shield | GAF StormGuard at eaves and valleys |
| Ridge ventilation | GAF Cobra Snow Country (code upgrade) |
Timeline
- Day 0 (storm hit 2:00 AM)Homeowner call at 7:00 AM
- Day 0 11:00 AMTarp crew on-site, leak stopped
- Day 1Insurance claim filed with our damage report
- Day 4Adjuster on-site with our roofer present
- Day 6Claim approved, full slope replacement scope
- Day 14Materials delivered, install begins
- Day 15Project complete, final inspection, claim closeout
Insurance Details
Full claim approval through major carrier. Homeowner out-of-pocket: $1,000 deductible. We invoiced the carrier directly under an assignment of benefits.
Warranty
10-year Rocket City Roofing Pros workmanship warranty on all replaced slopes, plus original manufacturer material warranty.
Outcome
Leak resolved within hours. Full restoration completed 15 days from storm. Adjuster commented our scope documentation was 'the cleanest she'd seen this season.'